Review this document if your child forgets the password associated with their Sphero Edu account.

If your child forgets the password associated with their Sphero Edu username, please try the following steps to update their password.<ol><li>Sign in on the <a href="https://spherocentral.com/" rel="noopener noreferrer" target="_blank">Sphero Central</a> website with your Parent/Guardian account. It is necessary that you are signed in on the Sphero Central website. You will not be able to complete the required steps in the Sphero Edu application.</li><li>Once signed in, go into the My&#xA0;Family&#xA0;page, which is accessible from the BOLT+/RVR+/Mini section of the website.&#xA0;<figure><img src="https://attachments.gorgias.help/QBGoD2eOVjxdjqlX/hc/MdAV17q8JV2ZWgaX/2024070705-e6f36cd1-52ca-4316-96f7-b9d731aa6199-my_family.png" class="fr-fic fr-dib fr-fil fr-rounded fr-shadow"></figure></li><li>Locate your child and select them.<figure><img src="https://attachments.gorgias.help/QBGoD2eOVjxdjqlX/hc/MdAV17q8JV2ZWgaX/2024070705-a767fdc2-b818-48e2-80bd-54aba00f71ce-child_example1.png" style="width: 600px;" class="fr-fic fr-dib fr-fil fr-rounded fr-shadow"></figure></li><li>From the Edit tab, you can enter a new password, confirm it, then select Save.<figure><img src="https://attachments.gorgias.help/QBGoD2eOVjxdjqlX/hc/MdAV17q8JV2ZWgaX/2024070705-0d4f315a-73e3-4002-8b16-d1cac6e3d876-child_password.png" style="width: 600px;" class="fr-fic fr-dib fr-fil fr-rounded fr-shadow"></figure></li><li>Your child should now be able to log in with his username and newly changed password.</li></ol>If you have any difficulties with the above steps, please reach out to support@sphero.com for assistance.

Changing my Child's Password

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