Privacy and SecurityUpdated 10 months ago

Summary of Security Measures

The Sphero Edu software platform works with many Sphero robots: BOLT, BOLT+, RVR, RVR+, Mini, Sphero 2.0, SPRK Edition, SPRK+, BB-8, BB-9E, R2-D2, R2-Q5, Ollie, and Darkside. There is no personally-identifiable information stored on the robots themselves - only anonymous activation, usage, and version information to best support the product experience. There is personal information stored on the Sphero Central platform if users choose to create an account for the Sphero Edu apps. The Sphero Edu apps allow driving, programming and completing lessons without needing the user to login or share any personal information.

Accounts & Authentication

Users have the option of creating a user account for Sphero Edu through the Sphero Central platform, although they can still use the Sphero Edu apps anonymously without signing up for an account. Accounts enable users to store information in the cloud and to share content where permitted by applicable privacy law. To keep user data safe and the content of the platform relevant for users, Sphero offers 3 general types of user accounts:

Learner/Student: Build programs and complete lessons

Educator: Create and manage classes, and assign lessons

Parent/Guardian: Create accounts for children and assign lessons

Data Storage & Privacy

All user data is password protected and user accounts are stored in a secure user database accessible only by administrators to the platform. Data is encrypted in transit and at rest. See the application Privacy Policy for more information on how information is collected and used.

COPPA Compliance 

Learners who are 13 years or younger require a Parent/Guardian or Educator to set up their account. All under 13 user data is accessible only to the Learner and Parent/Guardian or Teacher.

Sphero Edu and Sphero Central privacy information

Personal data collected

Educators

• Required: username, email, password, first name, last name, school/organization

Parents/Guardians

• Required: username, email, password, first name, last name

Learners (over age gate)

• Required: username, email, password, first name

Students/Children

• Required: username, first name, last initial, password

NOTE: With Class Code logins, students only need to provide a first name and last initial.

No PII is shared with any 3rd party vendors. Only abstracted user data is shared with the below vendors strictly for usage metrics and analyzing user behavior to improve the Sphero Edu apps and Sphero Central Platform: 

• Amplitude (app analytics)

• Google (Play Store, Google Analytics, Firebase)

• Apple (App Store Connect)

• Amazon ( Fire OS developer portal)

No user data is used for advertising.